NHTSA Complaint #11122478 — 2016 VOLKSWAGEN TIGUAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11122478
Vehicle	2016 VOLKSWAGEN TIGUAN
Component	AIR BAGS
Date of Incident	August 14, 2018
Date Filed	August 27, 2018
Mileage	48,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE HAD A FAULTY CLOCK SPRING IN THE STEERING COLUMN. THIS HAS BEEN A PROBLEM FOR VW SINCE 2011 AND THEY ARE NOT COVERING IT UNDER WARRANTY. IT HAPPENED WHILE DRIVING. THE STEERING COLUMN MADE A CRACKING NOISE THEN STARTED MAKING A GRINDING NOISE. AT THAT POINT THE STEERING BUTTON CONTROLS STOPPED WORKING AND THE AIRBAG LIGHT CAME ON.

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