NHTSA Complaint #11121907 — 2016 FORD FUSION

YESTERDAY, I PUT MY CAR IN REVERSE TO GET OUT OF A PARKING SPACE. WHEN I SHIFTED MY AUTOMATIC INTO DRIVE, THE CAR CONTINUED TO BACK UP. I PUT MY CAR INTO PARK TO SEE WHAT WAS WRONG. ALTHOUGH MY SHIFTER WAS IN PARK, MY CAR WAS STUCK IN NEUTRAL AND BEGAN TO COAST FORWARD. I UNABLE TO GET MY CAR INTO PART. FORD SENT ME A RECALL NOTICE THAT STATES THAT THIS IS A PROBLEM (SAFETY RECALL NOTICE 18S29/ NHTSA RECALL 18V471). I HAD MY CAR TOWED TO THE NEAREST FORD DEALERSHIP (BOB DAVIDSON FORD). THE NEXT MORNING THE DEALERSHIP SERVICE DEPARTMENT CALLED AND I WOULD HAVE TO PAY $576 TO REPAIR THE FAULTY PART THAT IS SUBJECT TO THE RECALL. THAT MAKES ABSOLUTELY NO SENSE. FIRST, WHY SHOULD I HAVE TO PAY TO HAVE AN UNSAFE PART PUT IN MY CAR UNTIL THE CORRECT PART IS AVAILABLE AND WHY SHOULD I PAY FOR ANY REPAIR OF A PART THAT IS SUBJECT TO A SAFETY RECALL?