NHTSA Complaint #11121849 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11121849
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2018
Date Filed	August 23, 2018
Mileage	18,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

START/STOP FAILING TO WORK OR WORKS WHEN IT SHOULDN'T. I TOOK MY JEEP TO THE LOCAL DEALER 4 OR 5 TIMES. ONE VISIT THEY KEPT IT FOR 3 DAYS. THEY EVEN TALKED TO CHRYSLER REGARDING THIS ISSUE. SO THEY REPLACED THE BATTERY FOR THIS. DIDN'T HELP. NOW THE WARNING STILL COMES ON AT DIFFERENT TIMES. SOMETIMES IT DOESN'T SHUT DOWN AT ALL WHEN I COME TO A COMPLETE STOP AND SOMETIMES IT DOES. I ALSO NOTICED THE JEEP NOT SHIFTING RIGHT. THIS HAS HAPPENED 5-6 TIMES. NOT SURE IF ONE THING IS CONNECTED TO ANOTHER BUT I AM VERY CONCERNED. I HAVE MY 3 GRANDCHILDREN IN THE JEEP OFTEN AND DON'T LIKE THIS FAULTY ISSUE. WHAT ARE MY OPTIONS?

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