NHTSA Complaint #11121838 — 2014 FORD FUSION

MY VEHICLE EXPERIENCED THE SAME PROBLEM REFERENCED IN FORD RECALL 18S20. I SHIFTED MY VEHICLE INTO PARK, AND RELEASED THE BRAKE AND THE VEHICLE BEGAN TO BACK UP, AND I NEARLY RAN OVER MY SMALL SON, AS HE WAS COMPING FROM BEHIND. I TURNED THE VEHICLE IGNITION OFF, AND WAS UNABLE TO RESTART IT. I POPPED THE HOOD AND LOOKED AND THE LINKAGE WAS DISCONNECTED FROM THE TRANSMISSION. THE BUSHING THAT IS REFERENCED IN THE RECALL THAT CAUSES THIS PROBLEM WAS DISCOLORED AND CRACKED. I CONTACTED MY DEALER SHIP JEFFERSON MOTOR COMPANY, AND THEY ADVISED THAT THERE WAS NO RECALL SIMILAR TO THIS FOR MY VEHICLE. WITHIN 30 SECONDS I WAS ABLE TO REFERENCE TONS OF INFO REGARDING THIS PROBLEM FOR MY MAKE AND MODEL ON THE NHTSA SITE. I CONTACTED FORD CORPORATE WHO GAVE ME A CASE NUMBER "CAS15602249". I REACHED BACK OUT TO THE DEALER, WHO STATED THAT THERE WAS NOTHING THEY COULD DO, AND THAT THEY WOULD BE HAPPY TO PAY, AND THIS WAS NORMAL WEAR AND TEAR. THE PART NUMBER IS THE SAME FOR THE DEFECTIVE PART FOR MY MODEL AND THE MODELS REFERENCED, I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY ISSUE. PLEASE HELP.