NHTSA Complaint #11121336 — 2016 HONDA PILOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11121336 |
| Vehicle | 2016 HONDA PILOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
AROUND 38,000 MILES ON THE 2016 HONDA PILOT, IT STARTED TO SHOW AN ERROR ON THE SCREEN IN THE DASH SAYING "KEYLESS START SYSTEM PROBLEM" THAT CAUSE THE CAR NOT TO WORK ON THE AUTOLOCK FEATURE WHEN YOU WALK AWAY OR THE AUTOMATIC TIMER LOCK WHICH IS SET AT 30 SECONDS. AFTER 30 SECONDS, THE CAR DOESN'T LOCK AT ALL. LEAVING THE VEHICLE BEING UNLOCKED AND POSSIBLY BEING STOLEN. TOOK IT TO THE DEALER AND THE DEALER IS ASKING $307 DOLLARS TO REPLACE THE START BUTTON. THIS SHOULD BE COVERED BY HONDA SINCE IT IS AN ELECTRICAL SYSTEM PROBLEM THAT WAS NOT CAUSED BY THE OWNER. MANY OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE ON FORUMS.
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