NHTSA Complaint #11121016 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11121016
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	August 19, 2018
Date Filed	August 20, 2018
Mileage	104,618 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I STARTED THE VEHICLE, PUT IT IN REVERSE, I DID NOT MOVE THE VEHICLE ONLY ENGAGED THE TRANSMISSION TO REVERSE AT THAT TIME A CHIME WENT OFF AND THE VEHICLE NOTIFIED ME THAT THERE WAS A POWER STEERING ASSIST DEFAULT.I TURNED OFF THE VEHICLE. WENT INSIDE TO LOOK ON INTERNET TO SEE POSSIBLY WHAT THE PROBLEM WAS. THERE IS A RECALL FROM FORD FOR THIS EXACT PROBLEM, HOWEVER MY VEHICLES VIN NUMBER DOES NOT MATCH THE RECALLED VEHICLES SUNRISE FORD FORT PIERCE FL STATED THEY PROBABLY COULD NOT FIND THE ERROR UNTIL IT HAPPENS AGAIN. I CAN ONLY HOPE THAT THIS DOES NOT HAPPEN WHILE I AM DRIVING

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