NHTSA Complaint #11120928 — 2017 NISSAN MURANO

THE CAMERA ON THE FRONT OF MY VEHICLE HAD TO BE REPLACED BECAUSE IT WAS DAMAGED BY SOMETHING OFF THE ROAD CRACKING THE LENSES AND, AS A RESULT, CAUSING MY CRUISE CONTROL NOT TO FUNCTION PROPERLY AS WELL. I COULD NOT USE MY DRIVING SAFETY CONTROLS THAT CONTROLLED DISTANCES BETWEEN VEHICLES ALSO. THIS WAS A POOR DESIGN FLAW AND WAS NOT COVERED UNDER MY ORIGINAL WARRANTY PERIOD OF 3 YEAR/36000 MILES. WE HAVE HAD THE ISSUE(S) FIXED BUT THERE IS NOTHING TO PREVENT IT FROM HAPPENING AGAIN. WE WILL PROBABLY NOT BUY ANOTHER NISSAN PRODUCT AGAIN EVEN THOUGH THIS IS OUR SIXTH CONSECUTIVE PURCHASE FROM NISSAN.