NHTSA Complaint #11120674 — 2018 NISSAN ROGUE

TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.