NHTSA Complaint #11120097 — 2019 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11120097 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
THREE TIMES WHILE DRIVING, THEN MAKING A 90 DEGREE TURN, MY CAR HAS STALLED OUT. THE ONLY LIGHT THAT COMES ON IS THE BATTERY LIGHT, AND A MESSAGE ON THE DASH THAT SAYS SOMETHING LIKE "CAR IS NOT IN PARK" . EACH TIME THIS HAS HAPPENED I HAVE HAD TO PULL QUICKLY TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND RESTART THE CAR. THERE IS NEVER ANY WARNING LIGHT THAT THE CAR IS ABOUT TO STALL; THE ONLY LIGHT THAT COMES ON IS THE BATTERY LIGHT, AND THAT IS AFTER THE CAR HAS STALLED. I'VE TAKEN IT TO THE JEEP DEALER AND THEY TOLD ME THAT THE OIL WAS LOW AND IT IS ACTUALLY A SAFETY FEATURE THAT THE CAR WILL STALL WHEN THE OIL IS LOW. MY CAR IS NEW, IT ONLY HAS 5200 MILES ON IT. THE OIL SHOULD NOT BE LOW. FURTHERMORE, I DO NOT CONSIDER IT A SAFETY ISSUE THAT THE CAR STALLS WHILE DRIVING, WITHOUT ANY WARNING THAT THE CAR IS ABOUT TO STALL. *TT
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