NHTSA Complaint #11120082 — 2014 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11120082
Vehicle	2014 FORD FUSION
Component	POWER TRAIN
Date of Incident	April 26, 2018
Date Filed	August 15, 2018
Mileage	111,208 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE SHIFTER CABLE BROKE ON TRANSMISSION RESULTING IN NOT BEING ABLE TO PROPERLY PUT CAR IN GEAR AND TURN ENGINE OFF. CAR WOULD START IN DRIVE POSITION. I WAS ATTEMPTING TO CHANGE GEARS FROM PARK TO DRIVE WHEN THE PROBLEM OCCURRED. IT FORTUNATELY OCCURRED IN FRONT OF MY RESIDENCE. MY CONTENTION IS THAT IN 50 YEARS OF DRIVING AND OWNING CARS, I HAVE NEVER HAD THIS ISSUE. FURTHER, WHEN I RECEIVED YOUR SAFETY RECALL NOTICE 18S20/NHTSA RECALL 18V471, I'M CONCERNED THAT THEY ARE RELATED. ADDITIONALLY, MY REPAIR ON APRIL 26, 2018 COST ME $375.54. NOW, FORD IS GOING TO HAVE GO BACK INTO THE SAME AREA OF THE TRANSMISSION.

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