NHTSA Complaint #11119824 — 2012 CHEVROLET CRUZE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11119824
Vehicle	2012 CHEVROLET CRUZE
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 1, 2013
Date Filed	August 14, 2018
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED AN ABNORMAL ODOR COMING FROM THE VEHICLE. UPON INSPECTION, THE CONTACT FOUND AN ANTIFREEZE LEAK. THE VEHICLE WAS TAKEN TO CAMPBELL CHEVROLET (2151 SCOTTSVILLE RD, BOWLING GREEN, KY) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE SAME DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE COOLANT OUTLET FLANGE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

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