NHTSA Complaint #11522507 — 2012 CHEVROLET CRUZE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11522507
Vehicle	2012 CHEVROLET CRUZE
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 14, 2022
Date Filed	May 17, 2023
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2012 Chevrolet Cruze. The contact took the vehicle to the local dealer for an oil change and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact stated that he took the vehicle back to the local dealer on May 3, 2023, for another oil change and was informed for a second time that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.

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