NHTSA Complaint #11119473 — 2015 ACURA MDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11119473
Vehicle	2015 ACURA MDX
Component	STRUCTURE:BODY
Date of Incident	March 21, 2018
Date Filed	August 12, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

AUTOMATIC SAFETY DOOR RELOCK FAULTY. THE REMOTE WAS USED TO UNLOCK THE DOORS. THE REAR DOOR WAS OPENED AND THE BABY WAS PLACED IN THE CAR SEAT. THE DIAPER BAG WAS THEN PLACED ON THE FLOOR OF THE BACK SEAT. DOORS AUTOMATICALLY RE-LOCKED AFTER 30 SECONDS WITH BABY AND CAR KEYS STUCK INSIDE. 911 WAS CALLED TO RESCUE THE BABY AND BUST OPEN THE DOOR. THIS SHOULD ABSOLUTELY NEVER HAPPEN. AFTER CHANGING THE SETTINGS TO 90 SECONDS, THE CAR STILL LOCKS AT 30. ACURA DENIES HEARING THIS HAPPEN. ACURA SAYS THERE IS NO WAY TO DISABLE THIS "FEATURE".

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