NHTSA Complaint #10722449 — 2015 ACURA MDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10722449
Vehicle	2015 ACURA MDX
Component	STRUCTURE:BODY
Date of Incident	May 30, 2015
Date Filed	May 30, 2015
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I OWN A 2015 ACURA MDX THAT IS THREE MONTHS OLD AND IT HAS 4000 MILES ON IT. I WAS DRIVING THIS CAR EARLY IN THE MORNING WHEN I PRESSED THE BUTTON TO OPEN THE MOONROOF, IT VIOLENTLY EXPLODED CAUSING GLASS TO SHOWER UPON ME. I HAVE SUFFERED CUTS ON MY HAND AND ON MY HEAD AS A RESULT OF THIS. I HAVE CONTACTED TWO DIFFERENT HOUSTON ACURA DEALERS ONLY TO FIND OUT THAT THEY ARE NOT WILLING TO FIX THE REPAIR AS ACURA WILL NOT APPROVE THE REPAIR COST. ONE DEALER EVEN ADMITTED THAT ACURA IS AWARE OF THE ISSUE. I WISH THAT ACURA WOULD STAND BEHIND THEIR PRODUCT AND RESOLVE THE ISSUE PROMPTLY. IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT OR WOULD HAVE INJURED MY CHILDREN AS WELL IF THEY WERE PRESENT IN THE CAR.

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