NHTSA Complaint #11119451 — 2001 TOYOTA TUNDRA

MY 2001 TOYOTA TUNDDA WAS PART OF THE FRAME SERVICE CAMPAIGN. UPON RECEIVING NOTICE I IMMEDIATELY SCHEDULED AN INSPECTION AND MY FRAME WAS COATED IN THE PROTECTIVE COATING SUPPLIED BY TOYOTA AT THE TOYOTA DEALER I PURCHASED THE TRUCK FROM. IN THE YEARS TO COME THAT COATING WOULD FALL OFF AND MY TRUCK FRAME WOULD CONTINUE TO RUST. IN AUGUST OF 2018 I TOOK IT TO MY LOCAL TOYOTA DEALER FOR INSPECTION WHO SAID A HOLE HAS RUSTED IN THE FRAME NEAR THE GAS TANK. THEY ALSO INFORMED ME THAT TOYOTA WILL NOT DO ANYTHING TO CORRECT HER PROBLEM SINCE THE PROGRAM HAD EXPIRED. I RECEIVED THIS SAME INFORMATION FROM THE DEALER I BOUGHT IT FROM AND TOYOTA CORPORATE. IN ADDITION TO THE HOLE IN THE FRAME BOTH POWER STEERING LINES RUSTED THROUGH AND SO DID THE POWER STEERING RACK. TOYOTA'S ATTEMPT AT FIXING THE PROBLEM FAILED AND NOW I'M STUCK WITH A TRUCK THAT HAS A COMPROMISED FRAME. I DO NOT FEEL SAFE PUTTING MYSELF OR MY FAMILY IN THIS VEHICLE AS IT WON'T BE AS STRONG IN THE EVENT OF A CRASH AND KEEPING THE VEHICLE WILL ONLY RESULT IN FURTHER DETERIORATION OF THE FRAME. TOYOTA NEEDS TO MAKE THIS RIGHT AND EITHER BUY THE TRUCK BACK OR FIX THE FRAME AND THEY NEED TO DO THIS FOR AL AFFECTED VEHICLES.