NHTSA Complaint #11119420 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11119420
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	August 11, 2018
Date Filed	August 12, 2018
Mileage	66,314 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING ON A TOLL ROAD, STARTED TO NOTICE MY STEERING WHEEL BECOMING TIGHT, MY SERVICE POWER STEERING ASSIST LIGHT CAME ON. I PROCEEDED TO EXIT AND WHEN I TURNED MY WHEEL LOCKED UP AND MY VEHICLE SHUT DOWN AND HAD TO BE TOWED TO FORD SERVICE CENTER. I WAS UNABLE TO TURN THE STEERING WHEEL IT WAS LOCKED UP. I AM WAITING FOR DIAGNOSTIC BUT DEALER HS ALREADY STATED MY VIN IS NOT COVERED UNDER THE STEERING COLUMN RECALL. CONTRARY TONWAIT YOU HAVE POSTED IN THIS SITE MY YEAR MAKE MODEL HAS BEEN RECALLED. PLEASE ADVISE MY CARE IS AT 66000 MILES AND THIS IS A KNOW DEFECT . SOMETHING NEEDS TO BE DONE WITH A THE REPORTS AND COMPLAINTS ABOUT THE SAME THING COMING INTO YOUR WEB SITE .

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