NHTSA Complaint #11118967 — 2013 NISSAN ROGUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11118967
Vehicle	2013 NISSAN ROGUE
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2017
Date Filed	August 10, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE "CHECK STEERING LOCK" MESSAGE APPEARED AND A CHIME WAS HEARD AFTER TURNING THE IGNITION TO SHUT OFF THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED THE STEERING WHEEL LOCKING UPON TURNING OFF OR RESTARTING THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THERE WAS NO STEERING LOCK FUNCTION. THE DEALER (MODERN NISSAN OF WINSTON SALEM, 5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105, (336) 767-8260) INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A DIAGNOSIS. THE DEALER STATED THAT THERE WAS NO STEERING LOCK FUNCTION; THEREFORE, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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