NHTSA Complaint #11118701 — 2017 CHEVROLET VOLT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11118701 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
SWITCHING FROM ELECTRIC TO GAS MOTOR WHILE DRIVING APPROXIMATELY 60 MILES PER HOUR, TOTAL LOSS OF POWER. DASHBOARD INDICATOR SAYS TO PLACE IN PARK. WHEN STATIONARY, UNABLE TO TURN VEHICLE OFF. REPEAT START BUTTON AND SHIFTING, UNABLE TO DISENGAGE ENGINE TO RESET AND RESTART ENGINE. HAD TO TOW VEHICLE. CHEVY TECHNICIAN NECESSARY TO DISENGAGE/TURN OFF VEHICLE. RESTARTED WITH GAS. LOSS OF POWER WHEN VEHICLE SWITCHES FROM ELECTRIC TO GAS HAPPENS OFTEN. GENERAL MOTORS/ CHEVY IS UNABLE TO FIX. VECHICLE ONLY HAS 7500 MILES. HAD A COMPLETE SWAP OF TRANSMISSION WITH ONLY 5 MILES ON THE VEHICLE, THE FIRST TIME THIS HAPPENED. COMPLETE LOSS OF POWER ON HIGHWAY IS A HUGE SAFETY ISSUE. UNRELIABLE VEHICLE BEYOND 40 MILES ON ELECTRIC BATTERY. 4 TIMES IN LESS THAN 2 YEARS COMPLETE LOSS OF POWER. 3 TIMES ON HIGHWAY, ONCE CITY STREET. TOWED TWICE. TWICE I WAS ABLE TO TURN OFF THE VEHICLE AND RESTART WITH THE GAS MOTOR. THE OTHER 2 TIMES I WAS NOT ABLE TO TURN OFF THE VEHICLE AND WAS UNABLE TO REGAIN POWER; HAD TO BE TOWED TO NEAREST DEALERSHIP WHERE THE TECHNICIAN SPECIALIST WAS REQUIRED TO DISENGAGE AND RESTART THE VEHICLE WITH THE GAS MOTOR ( AT THIS POINT THERE WAS NO MORE POWER IN THE BATTERY).
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