NHTSA Complaint #11118558 — 2015 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11118558
Vehicle	2015 FORD FUSION
Component	STEERING
Date of Incident	July 24, 2018
Date Filed	August 8, 2018
Mileage	72,880 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING LESS THAN 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO RESTART THE VEHICLE APPROXIMATELY FOUR TIMES BEFORE THE STEERING WHEEL WOULD WORK PROPERLY. IN ADDITION, THE WARNING INDICATORS ON THE STEERING WHEEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (HEALEY FORD LINCOLN, 2528 ROUTE 17M, GOSHEN, NY 10924, (877) 706-3640) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 72,880.

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