NHTSA Complaint #11118120 — 2017 HONDA PILOT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11118120
Vehicle 2017 HONDA PILOT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 26,302 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I HAVE 2017 HONDA PILOT TOURING. I HAVE A REOCCURRING PROBLEM WITH THE ANTI BREAK MITIGATION SYSTEM. IT CONTINUALLY ACTIVATES IN MULTIPLE DRIVING SITUATIONS THAT DO NOT REQUIRE IT TO ACTIVATE. THIS PROBLEM OCCURS WHEN I'M DRIVING AT DIFFERENT SPEEDS, WITH AND WITHOUT THE CRUISE CONTROL IS SET, AND ON ANY TYPE OF ROAD. I HAVE TAKEN IT TO THE DEALERSHIP 5 TIMES TO HAVE THIS PROBLEM CORRECTED. THEY HAVE BEEN ABLE TO DUPLICATE THE PROBLEM. THEY HAVE TRIED TO REPAIR THIS PROBLEM 5 TIMES WITHOUT SUCCESS. THE ANTI BREAK SYSTEM CONTINUES TO ACTIVATE INCORRECTLY ON ALMOST A DAILY BASIS. THE DEALERSHIP HAS STATED THAT THERE ISN'T A PROBLEM AND THAT I CAN TURN OFF THE ANTI BREAK SYSTEM AND DRIVE MY VEHICLE WITHOUT IT. I PAID FOR THIS FEATURE AND I DO NOT THINK THAT I NEED TO TURN IT OFF AS IT IS A SAFETY FEATURE OF MY CAR. THIS IS A SERIOUS SAFETY ISSUE AND IT NEEDS TO OPERATE CORRECTLY. I ALSO HAD TO REPLACE THE FUEL INJECTION SYSTEM.

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