NHTSA Complaint #11115308 — 2014 CHEVROLET SILVERADO 1500 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11115308
Vehicle	2014 CHEVROLET SILVERADO 1500
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 16, 2015
Date Filed	August 2, 2018
Mileage	20,259 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUTLIFF CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS IN THE RADIATOR AND THE THERMOSTAT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OFFERED TO COVER 70% OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 20,259.

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