NHTSA Complaint #10993192 — 2014 CHEVROLET SILVERADO 1500

I OWN A 2014 CHEVY SILVERADO. VIN: [XXX]. THE AC STOPPED COOLING. ONE DAY IT WAS ICE COLD. THE NEXT DAY IT BLEW HOT AIR. I TALKED TO MY DEALER AND THEY SAY THAT IT'S A KNOW ISSUE AND THAT GM ISSUED A TSB FOR REPAIR GUIDELINES BUT HAVE YET TO ISSUE A RECALL. THEY SAY THE REPAIR IS BETWEEN 1000.00 AND 1800.00. THEY SAID I COULD GET A REFUND IF A RECALL IS ISSUED LATER ON. THEY SAID THEY WOULD LOOK UP THE TSB NUMBER FOR ME, BUT HAVE NOT YET TO GIVEN IT TO ME. LOOKING AT MULTIPLE FORUMS I SEE MANY OWNERS HAVE THE SAME ISSUES. SEVERAL SAY THEY GOT THE ISSUE REPAIRED AND THEIR PAPERWORK STATED "PERFORMED PIT5337". MOST THREADS MENTION THAT THIS IS A KNOWN MFG FLAW WITH THE HOSE BRACKET FOR THIS MODEL. THE FLAW ALLOWS THE HOSE FITTING TO CRACK OVER TIME. IT APPEARS THAT GM INCLUDES A SUPPORT BRACKET WITH THE NEW HOSE AS PART OF THE REPAIR. THAT REPLACEMENT BRACKET IS GM23264893. I HAVE AN APPOINTMENT WITH MY DEALER TO HAVE MY VEHICLE CHECKED TO CONFIRM THAT MY ISSUE IS CAUSED BY THIS FLAW. THE DID SAY THAT THEY HAVE HAD 8 VEHICLES IN FOR THIS REPAIR. THE DEALER IS RAY CHEVROLET IN FOXLAKE, IL. 847-537-3300. ONCE I SAW HOW MANY HITS I GOT ON MY GOOGLE SEARCH FOR THIS ISSUE, I WAS SHOCKED THAT THERE IS STILL NO RECALL. PLEASE HELP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR