NHTSA Complaint #11712511 — 2014 CHEVROLET SILVERADO 1500

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the cabin became foggy, and the contact noticed that there was smoke coming from between the sliding window and the rear passenger's side window. The contact pulled over to the side of the road and turned off the vehicle. The contact then heard an abnormal gunshot like sound coming from the rear passenger's side window. The contact noticed that the rear passenger's side window had sustained a spider web crack, and the shattered glass was falling gradually. The contact was able to drive to residence, and the contact had not driven the vehicle since the failure. The contact stated that the defroster was engaged during the failure. The dealer was notified of the failure, and the vehicle would soon be towed to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.