NHTSA Complaint #11115150 — 2016 FORD EXPLORER
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11115150 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 71,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. DURING THE FAILURE, THE "STEERING FAULT" AND "SERVICE ADVANCE TRAC" MESSAGES DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (TOMS FORD, 200 HWY 35, KEY PORT, NJ) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
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