NHTSA Complaint #11351081 — 2016 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11351081
Vehicle	2016 FORD EXPLORER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 13, 2020
Date Filed	August 25, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING HOME FROM DROPPING MY DAUGHTER OFF AT DAYCARE AND I LOST THE POWER STEERING ON MY VEHICLE WHILE THE VEHICLE WAS IN MOTION AND I WAS DRIVING A STEADY SPEED DOWN A STRAIGHT ROAD. MY DAUGHTER WAS NO LONGER IN THE CAR WITH ME AS THIS COULD HAVE RESULTED IN AN ACCIDENT BUT THANKFULLY SHE WAS NOT AND I WAS ABLE TO PULL OFF THE ROAD WITH A LOT OF EFFORT INVOLVED. MY CAR HAD TO BE TOWED TO THE FORD SHOP AND I HAD TO HAVE MY POWER STEERING CORE CHANGED. $2500. THIS CAR ONLY HAS 37,000 MILES AND IS A 2016 FORD EXPLORER. QUITE FRUSTRATING, DISAPPOINTING AND EXPENSIVE. THERE NEEDS TO BE A RECALL WITH THIS PROBLEM BECAUSE I AM NOT THE ONLY ONE THIS HAS HAPPENED TOO.

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