NHTSA Complaint #11114924 — 2013 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11114924
Vehicle	2013 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 30, 2018
Date Filed	July 31, 2018
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED. UPON STOPPING, THE VEHICLE WOULD NOT ACCELERATE AND A RATTLING AND KNOCKING SOUND COULD BE HEARD WITHIN THE TRANSMISSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT CONSUMER STATED POWER TRANSFER CASE OIL LEAKER. SOME HOW OIL LEAKED FROM POWER TRANSFER CASE OUT IS A SEALED UNIT. COST OF REPAIR $2,000.00. THIS PROBLEM EXIST IN MANY FORD EDGES NOT JUST MINE. IT'S A MANUFACTURING PROBLEM THAT NEEDS TO BE LOOKED AT. UPDATED 10/16/18*JB

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