NHTSA Complaint #11114617 — 2016 HONDA CIVIC

THE AC COMPRESSOR AND CONDENSER ARE BOTH LEAKING. ONE DEALERSHIP TRIED TO TELL ME THEY WERE LEAKING BECAUSE A ROCK HIT IT AND CAUSED THE DAMAGE, AND IT COSTS $600 TO FIX. BUT UPON PROPER DIAGNOSIS FROM ANOTHER DEALERSHIP, THEY DID TELL ME BOTH THE COMPRESSOR AND CONDENSER ARE LEAKING, AND IT WAS NOT CAUSED BY ROAD HAZARD DAMAGE. THESE PRODUCTS HAVE KNOWN ISSUES THAT PEOPLE HAVE LISTED ONLINE. MY CAR IS OUT OF WARRANTY, SO THE DEALERSHIP HAD TO FILE A CLAIM THROUGH GOOD WILL. THEY SAID THEY WERE WILLING TO PAY 50/50, WHICH LEAVES ME TO PAY $842 BEFORE TAXES TO GET THIS ISSUE FIXED. THERE NEEDS TO BE A BETTER SOLUTION. THIS IS UNSAFE THAT ALL OF THESE CARS HAVING LEAKING CONDENSERS AND COMPRESSORS AND IT IS A SCAM TO HAVE THE CUSTOMER PAY ANYTHING TO FIX AN ISSUE LIKE THIS. THIS IS EXTREMELY UNSAFE BECAUSE WHEN IT IS HOT WEATHER OR RAINING AND THEN IT GETS COLD THE WINDSHIELD FOGS UP AND DOESN'T ALLOW YOU TO SEE WITHOUT HAVING THE AIR ON. THE AC HELPS TO ELIMINATE ANY VISIBILITY ISSUES WHEN THE WEATHER CHANGES. CURRENTLY MY WINDSHIELD KEEPS FOGGING UP DUE TO NOT HAVING THE AC, ESPECIALLY WHEN ANOTHER CAR IS COMING TOWARDS ME WITH THEIR HEADLIGHTS, MY WINDSHIELD BLINDS ME. THIS IS EXTREMELY UNSAFE AND WILL CAUSE AN ACCIDENT. IF SOMEONE CAN PLEASE HELP ME BY LOOKING INTO THIS ISSUE AND POSSIBLE POSTING A SAFETY RECALL ON THESE PRODUCTS, I WOULD TRULY APPRECIATE IT. I ALREADY SPOKE TO CORPORATE HONDA AND THEY DON'T SEEM TO CARE AND THEY SAY THAT THEY DON'T PUT OUT THEIR OWN RECALLS. BUT THIS IS A SERIOUS ISSUE THAT IS NOT OKAY, AND I SHOULD NOT HAVE TO PAY ANYTHING TO HAVE A FAULTY SYSTEM FIXED, WHEN I BOUGHT THE CAR THIS WAY. I NOTICED THIS ISSUE AFTER THE CAR WAS ALREADY OUT OF WARRANTY, IT DIDN'T HAPPEN ON ONE SPECIFIC DAY, IT IS AN ONGOING ISSUE.