NHTSA Complaint #11701754 — 2016 HONDA CIVIC

My A/C system experienced a total failure at around 79,000 miles. I took the vehicle to a service center, and they confirmed the failure is the A/C Evaporator. This component is now broken and available for inspection upon request. This evaporator failure is an extremely common, widely reported issue across this generation of vehicles and is almost certainly due to a manufacturing defect. The failure creates two major safety risks: First, the loss of defrost capability causes the windshield to fog up immediately in rain or humidity, which completely blocks the driver's view. Second, the extreme interior heat caused by the lack of A/C creates severe driver fatigue and distraction, which impairs safe operation of the vehicle. This issue has been confirmed by the dealership, and there were no warning lights.