NHTSA Complaint #11114566 — 2014 CHEVROLET CRUZE STEERING

Complaint Details

ODI Number	11114566
Vehicle	2014 CHEVROLET CRUZE
Component	STEERING
Date of Incident	July 2, 2018
Date Filed	July 30, 2018
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MORE THAN TWO OCCASIONS, THE ELECTRONIC POWER STEERING FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL. THE DEALER (THORNTON CHEVROLET, 180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT PLANNED ON TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTING TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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