NHTSA Complaint #11113611 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	11113611
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	May 28, 2018
Date Filed	July 25, 2018
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A STOP LIGHT. PROCEEDED TO GO ON GREEN AND ON A MAIN BUSY ROAD MY CAR SHUT DOWN COMPLETELY AND ALL MY LIGHTS CAME ON IN MY VEHICLE. AS I PULLED OVER ONTO A SIDE STREET MY CAR BEGAN TO SMOKE AND SMELL LIKE IT WAS BURNING. MY CAR WOULD NOT START BACK UP.. HAD TO HAVE IT TOWED TO 2 DIFFERENT SHOPS. IT IS CURRENTLY AT THE DEALERSHIP WAITING ON A NEW ENGINE AND WE HAVE BEEN FOR OVER 2 MONTHS NOW. GETTING VERY AGGRAVATED AS NOBODY CAN TELL ME WHEN MY CAR WILL BE DONE. THE DEALERSHIP KEEPS TELLING ME THEY CANT FIND AN ENGINE FOR IT. WHICH I FIND A LITTLE RIDICULOUS. SOMEBODY NEEDS TO TELL ME SOMETHING OR PAY ME BLUE BOOK VALUE FOR MY CAR AND KEEP IT. THIS IS NOT MY FAULT AS THIS A RECALL ON MY CAR THAT SEEMS TO BE AN ISSUE ALL OVER WITH THEM.

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