NHTSA Complaint #11112990 — 2010 CHEVROLET HHR STEERING

Complaint Details

ODI Number	11112990
Vehicle	2010 CHEVROLET HHR
Component	STEERING
Date of Incident	July 16, 2018
Date Filed	July 23, 2018
Mileage	72,989 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

APPROXIMATELY TWO MINUTES AFTER LEAVING A CITY PARKING LOT DURING THE PROCESS OF MAKING A LEFT TURN ON A BUSY FOUR LANE ROAD A CHIME WAS HEARD AND THE DISPLAY READ POWER STEERING. AT THIS POINT THE POWER ASSIST WAS LOST AND THE CORNERING STEER EFFORT WAS VERY STRONG. I REDUCED SPEED CAUSING TRAFFIC DIFFICULTIES BUT WAS ABLE TO STEER BACK INTO THE LANE. DROVE SLOWLY DOWN STREET. PULLED OVER AND SHUT OF CAR. RESTARTED CAR AND POWER ASSIST RETURNED AND ALARM WAS CLEARED. CAR HAS 72,900 MILES ON IT. IT IS MY WIFE'S VEHICLE AND AS SHE WAS A PASSENGER DURING THIS INCIDENT SHE WILL NOT OPERATE IT NOW. HAVE DRIVEN IT FOR A WEEK WITH NO RE-OCCURRENCE. IF UNPREPARED THIS FAILURE COULD HAVE SERIOUS CONSEQUENCES.

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