NHTSA Complaint #11618144 — 2010 CHEVROLET HHR

Although this vehicle is a 2010 HHR, it has less than 23000 miles on it, has been garaged kept and maintained impeccably. The warning light blinks at random and then the power steering fails. It does not matter the speed of the vehicle and happens at random. Once turned off and restarted, the power steering works for approx 5 minutes and then fails again. There was a recall on 2009-2010 HHRs for sudden loss of power steering issued in 3/2014, recall # 14V153000. This recall is not VIN# specific. However, when I contact the dealer for repair of this vehicle, I am told that the recall does not pertain to my VIN#, so its not covered. NHTSA has more than 135 complaints about HHRs since 10/2019 with more than half of them being steering issues. This clearly is a wider recall issue than originally thought. My vehicle is inoperable due to this safety issue. I filed a complaint with GM. They told me it was not their issue and I could pay to have it diagnosed and fixed at a dealership. This is a GM issue due to the amount of complaints about this exact problem from other owners. I am hoping GM is made aware of the widespread issues and does the right thing, issuing another recall for all 2009-2010 HHRs regardless of VIN#.