NHTSA Complaint #11112753 — 2016 VOLVO XC90

I PURCHASED A 2016 XC90 IN JULY15. SHORTLY AFTER THE PURCHASE, I STARTED TO NOTICE ISSUES WITH THE BRAKES AND VARIOUS OTHER ISSUES. I HAVE TAKEN THE CAR INTO SERVICE 14 TIMES SINCE PURCHASE WITH ON A FEW FOR REGULAR MAINTENANCE. BRAKE PADS AND BOTH FRONT AND REAR ROTERS HAVE BEEN REPLACED, BUT THE BRAKE ISSUE HAS NOT BEEN RESOLVED. I STILL FREQUENTLY BUT RANDOMLY HEAR CLICKING SOUNDS NEAR TO THE BRAKE PADDLE. I AM MOSTLY CONCERNED THAT IT HAPPENS WHEN I AM DRIVING HIGH SPEED WHILE TRYING TO SLOW DOWN. IF ROOT CAUSE CANNOT BE IDENTIFIED AFTER SO MANY ATTEMPTS OF FIXING, I WORRY THAT ONE DAY THIS CAR WILL KILL SOMEONE. I HAVE ATTACHED SERVICE RECORDS AND A RECORDING OF THE CLICKING. IN ADDITION TO THE BRAKE, I ALSO HAVE MANY OTHER ISSUES WHICH CAN BE FOUND ON THE SERVICE RECORD, MOSTLY RECENTLY, THE CAR WAS ON BIG SMOKE WHILE I WAS DRIVING AND FIRE TRUCK HAD TO COME FOR ASSISTANCE. I AM SEEKING YOUR HELP TO SOLVE THE PROBLEM. AS I HAD SO MANY ISSUES WITH THIS CAR AND ONE STILL HAVEN'T BEEN FIXED, I HAVE NO CONFIDENCE TO CONTINUE TO DRIVE THE CAR