NHTSA Complaint #11111767 — 2011 KIA SORENTO

THE ENGINE STARTED ON FIRE IN FEBRUARY 2018 AT THREE WEEKS TRYING KIA HELP ME FIX THE SEDONA IN FARMINGTON NEW MEXICO WE TOOK IT AND FIXED IT WHEN I WENT AND PICKED IT UP THE KEY IN FARMINGTON FIXED IT ENGINE WASN'T TIGHT THOSE BOLTS MISSING AND YOU MOVE THE CAR ON THE STREET IN THE SUV SHAKE AND RATTLE IN THE ENGINE SO I CALL KIA THE 800-NUMBER I SPOKE TO [XXX] HIS NUMBER IS [XXX] I HAD A HARD TIME WITH HIM TOO IT TOOK TWO MONTHS FOR THEM TO WORK ON IT NOW I'M TRYING TO GET MY MONEY BACK FROM RENTING A CAR I TRY TO TAKE IT BACK TO HIM BECAUSE THE ENGINE LIGHT WILL STAY ON MY GRANDBABIES ARE VERY SCARED TO GET IN THE VEHICLE I TOLD HIM HE SAYS GRADUALLY THEY'LL GET BETTER WELL ANOTHER WORDS HE DIDN'T CARE LESS I'M NOT SURE WHAT I SHOULD DO I HOPE THIS ONE SOMEONE FROM HERE CAN HELP ME MY NUMBER IS [XXX] MY NAME IS [XXX] ALBUQUERQUE NEW MEXICO THANK YOU PLEASE CALL ME BACK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR