NHTSA Complaint #11111167 — 2013 FORD EDGE

THIS IS THE SECOND TIME I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR THIS ISSUE. THE VEHICLE IS STILL UNDER AN EXTENDED WARRANTY. THE ISSUE FIRST OCCURED JUNE 5. AS I WAS LEAVING WORK THE TRANSMISSION BEGAN SLIPPING/HESITATING FROM A STOP OR DURING ACCELERATION. THE VEHICLE WOULD JUMP/JERK WHEN PRESSING THE GAS PEDAL. WOULD NOT SWITCH TO A HIGHER GEAR. WHEN APPLYING BRAKES VEHICLE WOULD JUMP/JERK WHEN TRYING TO SHIFT. PERIODS WHEN THE VEHICLE WOULD GET TO SPEED THEN SLIP. THERE WAS NO PRIOR DAMAGE TO VEHICLE TO CAUSE THIS MALFUNCTION. I TOOK THE VEHICLE TO THE DEALERSHIP I PURCHASED IT, AND LEFT IT WITH THEM AFTER THE SERVICE AGENT WAS BARELY ABLE TO DRIVE AROUND THE BLOCK. AFTER 2 WEEKS OF CALLING THE DEALERSHIP TO CHECK THE STATUS OF THE VEHICLE, I WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT, AND RETURNED THE VEHICLE ON JUNE 19TH, AND HAS NOT DRIVEN THE SAME PRIOR TO THIS ISSUE. THIS MORNING, JULY 13TH, WHEN I PULLED OUT ONTO THE FRONTAGE ROAD THE VEHICLE WOULD NOT ACCELERATE TO SPEED AND HESITATED. I WAS ABLE TO GET OFF THE ROADWAY AND TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR THIS ISSUE.