NHTSA Complaint #11110738 — 2014 CHEVROLET CAPTIVA

THE KEY ISN'T RELEASING FROM THE IGNITION. YOU MUST TURN CAR ON AND OFF, MOVE GEAR SHIFT IN AND OUT OF PARK TO MANUAL AND BACK TO PARK AGAIN THEN TRY AGAIN TO START THE CAR AND TURN IT OFF TO GET IT TO RELEASE TO OFF POSITION INSTEAD OF GETTING STUCK AT THE ACC POSITION. THIS HAPPENS AT THE MOST INCONVENIENT TIMES. TAKING ANYWHERE FROM 5 MINUTES TO 3 HOURS TO GET IT OUT OF THE IGNITION. VERY FRUSTRATION WHEN YOU NEED TO BE TO WORK AT A CERTAIN TIME AND ARE EVEN EARLY. THEN STILL END UP BEING LATE BECAUSE THE KEY WON'T COME OUT OF THE IGNITION. THIS SHOULD BE A RECALL ISSUE. READING THROUGH SOME OF THE OTHER COMPLAINTS THIS IS A COMMON OCCURRENCE IN MANY GM MODELS. YOU SHOULDN'T HAVE TO TAKE AND EXTRA SET OF KEYS WITH YOU AND PRAY WHILE YOU ARE AT WORK NO ONE STEALS YOUR VEHICLE.