NHTSA Complaint #11110465 — 2018 JEEP WRANGLER

WHILE STARTING THE VEHICLE FOR THE THIRD TIME IN TWO DAYS AFTER PICKING UP THE CAR FOLLOWING A PCM FLASH FOR A CRUISE CONTROL RECALL, I NOTICED THE PRND LIGHTS FLASHING ON THE SHIFTIER APPROXIMATELY 10 SECONDS AFTER VEHICLE START. I SUBSEQUENTLY RECEIVED A CEL AND A "SERVICE SHIFTER' MESSAGE. I SHUT OFF THE VEHICLE, LET ALL DISPLAYS GO DARK, AND RESTARTED; THE CEL WENT AWAY. I PROCEEDED TO CONTINUE MY DRIVE HOME. ABOUT 10/15 MIN LATER, I NOTICED THE LIGHTS FLICKERING ONCE AGAIN ON THE SHIFTER. I ONCE AGAIN ELECTED TO CONTINUE HOME AS IT WAS LATE AT NIGHT. APPROXIMATELY 2/3 MILES LATER, I RECEIVED ERRORS ON THE START/STOP AND TRACTION CONTROL SYSTEMS. THE VEHICLE APPEARED TO GO INTO A "LIMP MODE" - I IT WOULD NOT SHIFT OUT OF 8TH GEAR AND I EXPERIENCED REDUCED POWER AND AN INABILITY TO MAINTAIN THE POSTED 70 MPH. I DECIDED TO EXIT AT THE NEXT OFF-RAMP AS I COULD MAINTAIN 65MPH. WHILE EXITING, I NOTICED THE GAUGE NEEDLES (SPEEDO AND TACH) SWEEP AND GOT AIRBAG WARNINGS. I HEARD THE ELECTRIC FAN GO 100% HIGH (VERY LOUD) AND I LOST POWER STEERING. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. AFTER LETTING IT SIT FOR APPROXIMATELY 5 MIN, I RESTARTED THE VEHICLE AND WHILE THE CEL REMAINED NO OTHER ERRORS WERE ILLUMINATED OR PRESENTED. I WAS LESS THAN 2 MILES FROM A JEEP DEALER AND DECIDED TO TRY TO CONTINUE THERE ON ACCESS ROADS. ABOUT 1/8 MILE DOWN THE ROAD, I ONCE AGAIN LOST POWER STEERING AND SAY VARIOUS ERROR MESSAGES LIKE BEFORE. I PULLED INTO A PARKING LOT AND ABORTED MY ATTEMPTS AND CALLED FOR A TOW TO THE DEALER LESS THAN A MILE AWAY. POSTED ARE PICTURES OF THE ERRORS READ USING AN OBD-2 SCANNER I HAD IN THE GLOVE COMPARTMENT. WHILE I HAVE DRIVEN CARS WITHOUT POWER STEERING IN THE PAST, IT WAS RATHER DIFFICULT WITH THE LARGER ~32" TIRES AND I AM NOT SURE A CRASH COULD BE PREVENTED IF A SMALLER PERSON WAS DRIVING.