NHTSA Complaint #11110124 — 2014 JEEP COMPASS

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11110124
Vehicle	2014 JEEP COMPASS
Component	SEATS
Date of Incident	June 20, 2018
Date Filed	July 8, 2018
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.

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