NHTSA Complaint #11109623 — 2018 TOYOTA C-HR

TAKATA RECALL THERE WAS A RECALL ON THE VEHICLE AND WE HAVE CALLED OUR DEALERSHIP TO ASK TO SCHEDULE A DATE WHERE WE CAN TAKE IN THE CAR TO HAVE THE PROBLEM FIXED. WE HAVE CALLED THE DEALERSHIP 3 TIMES NOW AND EVERY SINGLE TIME, WE WERE TOLD THAT THE REPAIR WOULD NOT YET BE CHECKED AT. WE HAVE EVEN CONTACTED THEIR HEADQUARTERS ONCE AND WERE SENT TO VOICEMAIL. TOYOTA HAS DONE A TERRIBLE JOB AT ADDRESSING THIS PROBLEM AND WE ARE EXTREMELY ANGERED BY THEIR INCOMPETENT WORK AND DISREGARD OF CONSUMERS (ESPECIALLY AFTER THE PURCHASE OF THE VEHICLE). THE PLACE WHERE WE HAVE CALLED 3 TIMES IS 713-270-3951 AND ONE OF THE PEOPLE WHO ANSWERED THE CALL WOULD BE LENETTE.