NHTSA Complaint #11105109 — 2011 HYUNDAI SONATA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11105109
Vehicle 2011 HYUNDAI SONATA
Component SUSPENSION
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I WAS DRIVING AT LOW SPEED 20-25MPH ON A CITY STREET WHEN I HEARD SOME ODD NOISE COMING FROM MY PASSENGER SIDE WHEEL. I WENT OVER A LITTLE BUMP AND THERE WAS A LOUD CLINK OF SOMETHING BRAKING OFF AND HITTING THE BOTTOM OF MY CAR. I WAS ABLE TO PULL INTO A PARKING LOT. I FOUND MY CAR TO BE SLANTED TOWARD THE PASSENGER SIDE. I LOOKED ON THE STREET AND FOUND THE BOTTOM RING OF THE SUSPENSION COIL. I LOOKED ONLINE AND FOUND THERE WAS A RECALL ON THIS PART IN THE "SALT BELT STATES" SO I CALLED HYUNDAI. HYUNDAI TOLD ME MY CAR WASN'T UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT FACTORY. IT'S VERY CONCERNING TO ME THE NUMBER OF OTHERS WHO HAVE BEEN IN THE SAME SITUATION AS MINE. THE POTENTIAL FOR SERIOUS HARM TO MYSELF, PASSENGERS AND ANYONE ELSE ON THE ROAD WAS VERY HIGH. HOW MANY PEOPLE HAVE TO EXPERIENCE THIS FOR THE PART AT THE FACTORY MY CAR WAS ASSEMBLED TO BE RECALLED? ALSO, NOW THE CONCERN FOR THE SAME THING TO HAPPEN ON THE DRIVER'S SIDE AS WELL. I HOPE THIS ISSUE IS ADDRESSED AND FIXED!

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