NHTSA Complaint #11105109 — 2011 HYUNDAI SONATA
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11105109 |
| Vehicle | 2011 HYUNDAI SONATA |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 104,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I WAS DRIVING AT LOW SPEED 20-25MPH ON A CITY STREET WHEN I HEARD SOME ODD NOISE COMING FROM MY PASSENGER SIDE WHEEL. I WENT OVER A LITTLE BUMP AND THERE WAS A LOUD CLINK OF SOMETHING BRAKING OFF AND HITTING THE BOTTOM OF MY CAR. I WAS ABLE TO PULL INTO A PARKING LOT. I FOUND MY CAR TO BE SLANTED TOWARD THE PASSENGER SIDE. I LOOKED ON THE STREET AND FOUND THE BOTTOM RING OF THE SUSPENSION COIL. I LOOKED ONLINE AND FOUND THERE WAS A RECALL ON THIS PART IN THE "SALT BELT STATES" SO I CALLED HYUNDAI. HYUNDAI TOLD ME MY CAR WASN'T UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT FACTORY. IT'S VERY CONCERNING TO ME THE NUMBER OF OTHERS WHO HAVE BEEN IN THE SAME SITUATION AS MINE. THE POTENTIAL FOR SERIOUS HARM TO MYSELF, PASSENGERS AND ANYONE ELSE ON THE ROAD WAS VERY HIGH. HOW MANY PEOPLE HAVE TO EXPERIENCE THIS FOR THE PART AT THE FACTORY MY CAR WAS ASSEMBLED TO BE RECALLED? ALSO, NOW THE CONCERN FOR THE SAME THING TO HAPPEN ON THE DRIVER'S SIDE AS WELL. I HOPE THIS ISSUE IS ADDRESSED AND FIXED!
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