NHTSA Complaint #11512148 — 2011 HYUNDAI SONATA SUSPENSION

Complaint Details

ODI Number	11512148
Vehicle	2011 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	March 12, 2023
Date Filed	March 16, 2023
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2011 Hyundai Sonata. The contact stated while driving at approximately 65 MPH, the vehicle started swerving in the lane to the right and the left. The contact heard an abnormal thumping noise from underneath the floorboard. The contact stated that the power steering and brakes functioned as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the rear cross member needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V354000 (Suspension). The failure mileage was approximately 162,000.

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