NHTSA Complaint #11105037 — 2013 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11105037
Vehicle	2013 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2018
Date Filed	July 2, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

KEY GETS STUCK IN THE IGNITION AND THE BATTERY DIES COMPLETELY. I CANNOT LOCK OR UNLOCK MY CAR. HAZARDS WON'T TURN ON. ONLY HAPPENS OCCASIONALLY, BUT IT'S BEEN MORE FREQUENT AND LASTS LONGER. I USED TO BE ABLE JUST TO TURN THE CAR BACK ON TO GET THE KEY OUT, BUT NOW IT DOESN'T EVEN TRY TO TURN. IT'S LIKE THE BATTERY IS DEAD, BUT I GOT IT CHECKED AND IT'S FINE. IT HAPPENS AS I TURN THE CAR OFF OR ON. IT IS ALWAYS IN PARK.

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