Vehicle Safety Data

NHTSA Complaint #11104977 — 2015 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11104977
Vehicle 2015 VOLKSWAGEN JETTA
Component ENGINE
Date of Incident
Date Filed
Mileage 44,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

FOR THE PAST WEEK NOW MY KEY HAS BEEN GETTING STOCKED IN THE IGNITION WHILE THE CAR IS ON, I'VE BEEN WIGGLING THE KEY BACK AND FORTH UNTIL IT COMES OUT BUT TODAY WHEN I GOT HOME FROM WORK PUT THE CAR IN PARK TRYING TO TAKE OUT THE KEY IT WOULD NOT MOVE AT ALL I HAD TO DRIVE TO A SHOP AND THEY ENDING UP TAKING OFF THE CASING AROUND THE STARRING WHEEL AND I BELIEVED THEY KNOCKED ON THE IGNITION IT SELF AND THE KEY CAME OUT HE LUBRICATED THE KEY AND THE IGNITION BY THE TIME I GOT BACK HOME THEY KEY STILL DIDNT COME OUT EASILY I HAS TO ROCK IT A FEW TIMES BEFORE IT CAME OUT.

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