NHTSA Complaint #11104838 — 2007 TOYOTA CAMRY

1. BACKGROUND THE VEHICLE DASHBOARD BECAME "STICKY" ON OR ABOUT JUNE 12, 2018. THE ENTIRE DASH IS NOW COVERED WITH A GLUE-LIKE RESIDUE. THE TOYOTA WARRANTY ENHANCEMENT PROGRAM (ZE6) COVERING THIS PROBLEM EXPIRED ON MAY 31, 2017. TOYOTA HAS REFUSED TO REPLACE THE DASH UNDER THE WARRANTY PROGRAM (TOYOTA CASE #'S 1806131876, 1806210691). 2. SAFETY-RELATED ISSUES A. ON WARM, SUNNY DAYS IN DIRECT SUNLIGHT, THE STICKY DASH HAS A VERY BRIGHT SHINE. THE SHINY DASH PROJECTS A GLOSSY, TEXTURED IMAGE OF THE DASH ONTO THE FRONT WINDSHIELD. THIS CAN OCCUR WHEN THE VEHICLE IS EITHER STATIONARY OR MOVING. THIS CONDITION IMPEDES MY FIELD OF VISION AND MAKES IT DIFFICULT TO FOCUS AND CLEARLY SEE THE ROAD AHEAD, OTHER VEHICLES, AND PEDESTRIANS. B. DURING THE SUMMER SEASON, INTERIOR CAR TEMPERATURES CAN REACH BETWEEN 130 AND 170 DEGREES. WHAT TOXINS ARE BEING RELEASED IN THE CAR INTERIOR FROM THE INTERACTION OF EXTREME HEAT, UV RADIATION, AND THE GLUE-LIKE RESIDUE? WHAT ARE THE SHORT AND LONG TERM HEALTH RISKS FROM INHALING POTENTIALLY TOXIC AIR IN A CONFINED SPACE WHILE DRIVING? SUMMARY BECAUSE OF THE SAFETY ISSUES NOTED ABOVE, MY VEHICLE SHOULD BE RECALLED AS SOON AS POSSIBLE. I STRONGLY BELIEVE THAT I AM DRIVING AN "UNSAFE" VEHICLE THAT IS ENDANGERING MYSELF, OTHER VEHICLES ON THE ROAD, AND PEDESTRIANS. NO DRIVER SHOULD HAVE TO DRIVE AN UNSAFE VEHICLE DUE TO A MANUFACTURER'S DEFECT WHICH RESULTS IN DIMINISHED ROAD VISIBILITY AND POTENTIALLY INTERIOR CAR TOXINS. THEREFORE, THIS IS NO LONGER A WARRANTY ISSUE BUT A SERIOUS "SAFETY" ISSUE THAT NEEDS TO BE ADDRESSED.