NHTSA Complaint #11104638 — 2017 FORD F-350 SD ELECTRICAL SYSTEM

Complaint Details

ODI Number	11104638
Vehicle	2017 FORD F-350 SD
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2018
Date Filed	June 29, 2018
Mileage	5,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE REMOTE ELECTRIC OPEN REAR TAILGATE HAS A SERIOUS DESIGN FLAW. THE PROBLEM IS EITHER DUE TO FAULTY KEY FOB, POOR PLACEMENT OF THE INTERIOR BUTTON THAT RELEASES THE TAILGATE OR SOME OTHER ELECTRICAL ISSUE. THE PROBLEM IS THE TAILGATE WILL 'AT RANDOM' OPEN ON ITS OWN. I'VE HAD THIS HAPPEN ON MANY OCCASIONS, I'M VERY MINDFUL TO KEEP THE KEY FOB OUT OF MY POCKET AND NOT ALLOW MY PALM TO HIT THE BUTTON WHILE RELEASING THE PARKING BRAKE (VERY POOR LOCATION). I HAVE HAD DAMAGE TO MY TAILGATE DUE TO IT OPENING WHILE PULLING A TRAILER, IT RESULTED IN THE BACKUP CAMERA BEING DAMAGED. FORD WILL NOT WARRANTY THIS AND SEEMS TO IGNORE THE PROBLEM.

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#11090089 — April 25, 2018 — THE REAR TAILGATE WILL OPEN RANDOMLY ON IT'S OWN. I'VE TAKEN IT IN AND NOTHING WAS DONE . THIS COULD CAUSE A SERIOU...

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