NHTSA Complaint #11714288 — 2017 FORD F-350 SD STRUCTURE:BODY

Complaint Details

ODI Number	11714288
Vehicle	2017 FORD F-350 SD
Component	STRUCTURE:BODY
Date of Incident	October 28, 2025
Date Filed	January 29, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

My truck had a recall for the door locks freezing, which my truck had an issue with. The dealer performed the recall and 1 of the doors continued to freeze. The door will not latch and it will open when driving down the road. I took it back to the dealer and they charged me to diagnose and confirm it's still doing it. They will not repair it again, they said the recall repair was inadequate and it would cost 900$ to fix.

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