NHTSA Complaint #11104308 — 2010 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11104308
Vehicle	2010 BUICK ENCLAVE
Component	UNKNOWN OR OTHER
Date of Incident	June 27, 2018
Date Filed	June 27, 2018
Mileage	166,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IN KROGER PARKING LOT JUST NOW, PARKED IN A PARKING PLACE AND TRYING TO LOAD GROCERIES. OPENED THE LIFT GATE LIKE NORMAL, MY MOTHER WAS INSIDE IT AND IT STARTED CLOSING IMMEDIATELY ON HER. SHE REACHED UP AND PUSHED IT UP SO SHE COULD GET OUT FROM UNDER IT AND IT STARTED TO GO UP AGAIN AND THEN STARTED CLOSING AGAIN. IT KEPT DINGING AS IT OPENED AND CLOSED. SHE TRIED TO OPEN IT AFTER IT WAS CLOSED FOR A MINUTE AND IT OPENED AND THEN SLAMMED SHUT HARD BEFORE IT OPENED ALL THE WAY.

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