NHTSA Complaint #11104048 — 2017 SUBARU LEGACY

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11104048
Vehicle	2017 SUBARU LEGACY
Component	WHEELS
Date of Incident	May 15, 2018
Date Filed	June 26, 2018
Mileage	9,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I NOTICED 1 OF THE ORIGINAL TIRES THAT CAME ON MY NEW SUBARU LEGACY HAD A SIDEWALL BULGE. WHEN LOOKING AT THE WHEEL YOU COULD NOT SEE ANY MAKES TO INDICATE I HIT A POT HOLE OR CURB. ABOUT A MONTH LATER I NOTICED ANOTHER TIRE HAD THE SAME ISSUE. THE DEALERSHIP LOOKED AT THE FIRST TIRE AND OFFERED TO REPLACE IT FOR FREE SINCE IT WAS UNDER WARRANTY WHEN I REPORTED IT. UNFORTUNATELY WHEN I SAW THE SECOND TIRE THE WARRANTY HAD LAPSED. WHILE WAITING FOR THE TIRES TO COME IN I DID NOTICE ONE OF THE BULGES HAD DOUBLED IN SIZE. IN THE TIME I SAW IT FOR THE FIRST TIME AND REPLACING IT I PUT NO MORE THAN 300 MILES ON THE CAR.

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