NHTSA Complaint #11103910 — 2011 FORD FUSION
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11103910 |
| Vehicle | 2011 FORD FUSION |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 97,850 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
I PURCHASED THIS 2011 FUSION SEL 6 MONTHS AGO, THE CARFAX REPORT LISTED EVERYTHING AS BEING CHECKED OUT BUT NO REPORT ABOUT EPAS AS HAVING RECALL ISSUES, NO PROBLEMS UNTIL LAST WEEK WHEN THE OUTSIDE TEMPERATURE REACHED THE 90'S, WHEN EXITING THE FREEWAY AND COMING TO A STOP THE STEERING AND BRAKES STARTED LOUD GROWLING NOISE AT LOW SPEEDS, CONTINUED THROUGHOUT CITY STREET DRIVING AS WELL WITH IT REMAINING CONSTANT UNTIL THE TEMP COOLED OFF OVERNIGHT AS IT DIDN'T HAVE PROBLEMS WHEN TEMP WAS BACK DOWN IN THE 60'S BUT HAS REPEATED THE GROWLING NOISE AGAIN SEVERAL TIMES ONCE THE TEMP'S RETURN IN HOT WEATHER. WENT TO THE FORD DEALER AND SAID THE RECALL 15S18 HAS BEEN CLOSED AND THAT MY VIN NEVER WAS PART OF THE RECALL NOTICE, VERY FRUSTRATING THAT THE 393,623 UNITS EFFECTED THAT LISTED 2011-12 FUSION'S NEVER INCLUDED ALL VEHICLES AS VIEWING ALL THE COMPLAINTS NUMEROUS OTHER VEHICLES THAT WASN'T INCLUDED IN THE RECALL ARE HAVING THE SAME ISSUES AS THOSE THAT WERE. RECEIVED RECALL NOTICE FOR THE TAKATA AIRBAG POSSIBLY AVAILABLE IN THE 3 QTR AND FORD IS ALLOWING OWNERS A RENTAL UNIT UP TO $30 A DAY UNTIL THE TAKATA AIRBAG PARTS ARE AVAILABLE FOR REPLACEMENT.
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