NHTSA Complaint #11103507 — 2018 GENESIS G80

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11103507
Vehicle 2018 GENESIS G80
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM

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